Privacy Policy

Introduction

At Thruhikers, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Update your hiker profile
• Send SMS/MMS updates
• Upload photos or journal entries
• Communicate with supporters
• Contact our customer service

This information may include:

• Name, email address, and contact information
• Account credentials
• Profile information (trail name, hiking plans, etc.)
• Location data (based on mile markers you report)
• Photos and journal content you submit
• Communications with supporters and our team

Automatically Collected Information

When you access our website or services, we may automatically collect certain information about your device and usage, including:

• Device type, operating system, and browser type
• IP address and general location (not precise GPS)
• Website usage patterns and interactions
• Referring website or application
• Time spent on pages and features used

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and display your updates to your supporters
• Generate your interactive journey map
• Facilitate communication between hikers and supporters
• Send you technical notices, updates, and administrative messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

Sharing Your Information

We may share your personal information in the following situations:

• With Your Supporters: Information you choose to share (updates, photos, location) will be visible to the supporters you've connected with.
• Service Providers: We may share information with third-party vendors who provide services on our behalf (hosting, SMS/MMS processing, etc.).
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have several choices regarding your personal information:

• Account Information: You can update your account information through your profile settings.
• Location Information: You control what location information you share through your mile marker updates.
• Privacy Settings: You can adjust who can view your journey and updates through your privacy settings.
• Marketing Communications: You can opt out of receiving promotional emails by following the instructions in those emails.
• Account Deletion: You can request deletion of your account by contacting our support team.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or concerns about this privacy policy or our practices, please contact us at:

Email: privacy@thruhikers.app
Mail: Thruhikers Privacy Team, 123 Trail Way, Suite 101, Portland, OR 97204